Articles on: Publishers

Ad Unit Error: How to Resolve 'Cloudflare Denies Access' Issue

In order to eliminate this error, follow these steps below:


  1. Log in to your Cloudflare account.
  2. Select the specified domain.
  3. Navigate to Security >> WAF >> Tools, as shown in the image below.



  1. Under “IP Access Rules,” add the IP addresses provided by the AADS support team.


If you don’t have any of our bots IP’s, please contact our Support team


  1. Click on 'Verify embedded HTML code' in the 'Code Embedding' tab of an ad unit’s main page and your page will be checked within 10 minutes.




  1. Wait a few minutes, reload the ad unit dashboard, ad unit status should change to Getting ready
  2. All done! Your ad unit works correctly now


If you have any questions about our platform, feel free to contact our support team. We’re here to help 24/7. 


Updated on: 04/09/2025

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