Articles on: Publishers

Ad Unit Error: How to Resolve 'Cloudflare Denies Access' Issue

In order to eliminate this error, follow these steps below:


  1. Log in to your Cloudflare account.
  2. Select the specified domain.
  3. Navigate to Security >> WAF >> Tools, as shown in the image below.



  1. Under “IP Access Rules,” add the IP addresses provided by the AADS support team.


If you don’t have any of our bots IP’s, please contact our Support team


  1. Click Check embedded HTML code in your ad unit’s dashboard as seen in the image below



  1. Wait a few minutes, reload the ad unit dashboard, ad unit status should change to Getting ready
  2. All done! Your ad unit works correctly now


Updated on: 24/01/2025

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