> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.aads.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ad Unit Error: Cloudflare Denies Access 

In order to eliminate this error, follow these steps below:

1. Log in to your Cloudflare account.
2. Select the specified domain.
3. Ask for **the list of IP addresses** from the AADS support team.
4. Navigate to the [Security Rules](https://dash.cloudflare.com/?to=/:account/:zone/security/security-rules).
5. Now you have two options for **Create Rule.** Either you can create **Custom rules**, a more powerful feature that allows to combine multiple IP addresses, as shown below:

![](https://storage.crisp.chat/users/helpdesk/website/-/6/a/9/5/6a953c4814a02400/security-security-rules-cloudf_194izp4.webp)
or you can create **IP access rules** for **each** of the IP addresses.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/a/9/5/6a953c4814a02400/ip-access-rule-number-1_yxpfal.webp) 


|| If you don’t have any of our bots IP’s, please contact our Support team

5. Click on 'Verify  embedded HTML code' in the 'Code Embedding' tab of  an ad unit’s main page and your page will be checked within 10 minutes. 


![](https://storage.crisp.chat/users/helpdesk/website/-/6/a/9/5/6a953c4814a02400/image_1itf7s8.png =300x300)

6. Wait a few minutes, reload the ad unit dashboard, ad unit status should change to **Getting ready**
7. All done! Your ad unit works correctly now

||| Important: Earnings at AADS are only generated after an ad unit has been successfully detected by our system.
If an ad unit is not found (for example, due to incorrect installation, caching, blockers, or loading issues), impressions cannot be counted and no revenue can be accrued for that period.

For this reason, we strongly recommend verifying that the ad unit is detected immediately after installation and after any website changes.


If you have any questions about our platform, feel free to [contact our support team](https://help.aads.com/). We’re here to help 24/7.